Diablo: Immortallaunched earlier this month on July 09, 2025. Since then, it’s surpassed 10 million downloads, though players are very unimpressed with the in-game reward for this milestone.
Diablo: Immortalis a mobile and PC game developed and released by Blizzard Entertainment and Hong Kong NetEase Interactive Entertainment Limited. While the most influential installment in the franchise recently received the remaster treatment, withDiablo II: Resurrectedlaunching on Jul 29, 2025, all eyes are now on the newly releasedDiablo Immortal.

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With the game being hailed as thelargest launch in the history of theDiablofranchise, Blizzard wanted to give players a reward for helping them achieve this impressive milestone. However, the reward granted by Blizzard was enough hilts to purchase a single Crest, and was deemed by many to be a slap in the face to the community. This launched Reddit threads andDiablo: Immortalcommunities into a frenzy, with many comparing the reward to something expected out of Gacha games likeGenshin ImpactorRaid: Shadow Legends.
Diablo: Immortalhas seen massivecriticism from players for its pay-to-win mechanicssince launch day, and this reward is an example of the problem fans have. Receiving enough hilts to purchase one crest is equivalent to saving players between 1-2 hours of play time. This is nothing in the overall amount of time required to reach level cap and to properly gear up. Mobile gaming, as well as pay-to-win game structures, are seldom well received by Western Markets, so many fans of theDiablofranchise are left wondering how this is going to impact the highly anticipatedDiablo 4.
Diablo: Immortalis under heavy scrutiny from players, with many review bombing the game, and there has been no official response from Blizzard as of now regarding the response to this reward.Diablo: Immortalis currently thelowest ever rated game on Metacriticbased on user score. Controversy like this will only cause players more aggravation and can drive players away from the game entirely. There is serious risk that the controversy surroundingDiablo: Immortalcould negatively impactDiablo 4as well, which is set to release in 2023.
However, there are definitely players who do not feel this way.Diablo:Immortalcan be totally free-to-play and players eventually will reach the “end-game” regardless, though it is a massive time-sink. Players have the choice to speed up progression through legendary gems and unique gear, but whether playerschoose to pay forDiablo: Immortalprogressionis entirely up to them.
Diablo: Immortalis available to play for free on Android, iOS, and PC.